[Monitoring] Our networking team is monitoring this situation.
August 4, 2021 11:51AM CDT
[Investigating] This is now back in an outage state and our team is investigating.
August 4, 2021 8:26AM CDT
[Resolved] This has been resolved and service restored
August 3, 2021 1:04PM CDT
[Monitoring] This outage is resolved for the most part. We are still working on the wireless frequencies in the area, we expect to have service fully restored in a few hours.
July 31, 2021 11:51AM CDT
[Identified] As of 10am Central Standard Time our network operations center identified an outage affecting customers in McDougal Arkanas. The cause of this outage has been identified as lightning striking the tower. We expect this outage to be resolved by the end of the day on Monday due to tower crew and equipment availability. We apologize for any inconvenience