Central Missouri Internet Service

Service Disruption

Illinois Internet Service

Service Disruption

St Louis Area Internet Service

Service Disruption

Southwest Missouri Internet Service

Service Disruption

Ozarks Internet Service

Service Disruption

Kansas City Internet Service

Service Disruption

Arkansas Internet Service

Service Disruption

Indiana Internet Service

Service Disruption

Oklahoma Internet Service

Service Disruption

Satellite Internet

Operational

Outages 8/17/22Service Disruption

Incident Status

Service Disruption

Components

Central Missouri Internet Service, Southwest Missouri Internet Service



August 17, 2022 10:43AM CDT
[Investigating] This message has been updated as of 10:45 A.M. August 17th to include all known outages. Our call center is currently experiencing a much higher than normal call volume. Please wait on the line for the next available agent and we will be with you as soon as possible. As of 9:45am, we discovered an issue with a certain type of equipment called Tarana 3 Giga Hertz. Customers that have recently had outside equipment upgraded or have recently been installed may be affected by this outage. This equipment encompasses a large majority of our network and customers impacted during this time will be without internet until resolution. Our networking team is aware of the issue and working on it as top priority. The following areas listed are unrelated to the network-wide outage but are still experiencing a service disruption. In Missouri: Neosho, Joplin, Billings, Clever, Republic, Sedalia, and surrounding areas.

August 17, 2022 10:05AM CDT
[Investigating] This message has been updated as of 10:05 A.M. August 17th to include all known outages. Our call center is currently experiencing a much higher than normal call volume. Please wait on the line for the next available agent and we will be with you as soon as possible. As of 9:45am, we discovered an issue with a certain type of equipment called Tarana 3 Giga Hertz. This equipment encompasses a large majority of our network and customers impacted during this time will be without internet until resolution. Our networking team is aware of the issue and working on it as top priority. The following areas listed are unrelated to the network-wide outage but are still experiencing a service disruption. In Missouri: Neosho, Joplin, Billings, Clever, Republic, Sedalia, and surrounding areas.

August 17, 2022 9:57AM CDT
[Investigating] This message has been updated as of 9:55 A.M. August 17th to include all known outages. Our call center is currently experiencing a much higher than normal call volume. Please wait on the line for the next available agent and we will be with you as soon as possible. In Missouri: Bois D' Arc, Ash Grove, Taneyville, Neosho, Joplin, Billings, Clever, Republic, Sedalia, and surrounding areas.

August 17, 2022 9:47AM CDT
[Investigating] This message has been updated as of 9:45 A.M. August 17th to include all known outages. In Missouri: Taneyville, Neosho, Joplin, Billings, Clever, Republic, Sedalia, and surrounding areas.

August 17, 2022 9:10AM CDT
[Investigating] This message has been updated as of 9:10 A.M. August 17th to include all known outages. In Missouri: Neosho, Joplin, Billings, Clever, Republic, Sedalia, and surrounding areas.

August 17, 2022 7:35AM CDT
[Investigating] This message has been updated as of 7:35 A.M. August 17th to include all known outages. In Missouri: Neosho, Joplin, Billings, Clever, Republic, and surrounding areas.
Please call us! 1-800-765-7772 Email: support@wisperisp.com Support Hours Monday - Friday 8am to 8pm Saturday - 10am to 6:30 pm Sunday - Closed